Blackberry Outage

Last night, BlackBery users in North American expereince one of the longerst BlackBerry outages in recent years.  If you were one of the unlucky people who experienced this outage you were not alone.

Message delivery was delayed or intermittent during the service interruption. Phone service and SMS services on BlackBerry smartphones were unaffected. Root cause is currently under review, but based on preliminary analysis, it currently appears that the issue stemmed from a flaw in two recently released versions of BlackBerry Messenger (versions 5.0.0.55 and 5.0.0.56) that caused an unanticipated database issue within the BlackBerry infrastructure.

This was the second outage in with a week.  For a company know for providing a reliable phone, this news is a bite of a concern to me since I depend on my BlackBerry for my business and work emails.  RIM (Research In Development), the company that makes the BlackBerry prides itself on near perfect uptime statistics voes to correct the problem.  Hopefully they get it right.  Because it really sucks when I lose my ability to text, check my emails and surf the web with my phone.